Dave O’Brien is committed to providing you with the best possible customer service experience. Dave O’Brien is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Dave O’Brien customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Dave O’Brien takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Dave O’Brien reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
TERMS AND CONDITIONS
Dave O’Brien is an accredited functional diagnostic nutritionist. Depending on your health goals, your consultation may require pathological testing such as serum blood and endocrine analysis, stool biomass analysis, stool antigen testing or hydrogen breath testing (SIBO). Please be advised that all pathological testing is conducted independently to your consultation. In the instance of stool testing, the Dave O’Brien team will assist in arranging authorisations for your samples to be analysed.
Please be advised Dave uses evidence based, scientific knowledge to assess biomarkers and symptoms in order to make correlations to existing health concerns and implement strategies to address underlying causes. Dave is legally unable to provide medical diagnosis or prescribe any medications. Within Australia, only a medical doctor is authorised to request blood testing. It is your responsibility to supply your pathology results to the Dave O’Brien team at least one week before your scheduled appointment. Failure to supply your results before your scheduled appointment may incur additional costs or forfeiture of any payments received. The cost of pathology testing is at the discretion of your primary health care provider. You may or may not be eligible for Medicare rebates.
Please be advised, Dave will likely recommend a supplementation protocol to run for the duration of your health journey. The supplementation program is a recommendation based on the evidence-based assessment of your pre-existing health state. These are not prescriptions and are to be sourced independently by the client. Costs of supplementation vary and are subject to fluctuations based on your location and choice of supplier. Dave is not affiliated with any brands, nor does he receive rebates or payment in any kind from the brands he recommends. You may be referred to a preferred local supplier if asked. Supplement availability may vary depending on your location. All supplement costs are separate to your consultation fees.
All eBooks have been designed around current available scientific literature. These programs are designed as guidelines and are intended for the general purpose of improving diet and lifestyle. Any supplements suggested therein are intended as a guide, Dave O’Brien does not have any affiliations or receive payment of any kind from manufacturer. Should you have a major pre-existing health condition, or are taking any medications, seek advice from your prescribing specialist before commencing any program unsupervised. Dave O’Brien does not accept any liability from any interactions that may arise from existing conditions or medications while undertaking programs outlined within any texts available from www.daveobrien.com.au. Should you have any further questions, please reach out to one of our friendly team.
If you have any further questions, please feel free to reach out to one of our support staff through our primary email address and we will reply directly.